Contact Us
We're here for you.
For questions, order inquiries, special requests, or support — we're happy to help.
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WhatsApp
Send us a message
052-7483040 -
Phone
Direct customer service call
052-7483040 -
Email
Send us an email
support@ever-leaf.com -
Instagram
Follow us
@ever.leaf_ -
Address
Petah Tikva, Israel
Michal Leib Katz St. 27, 4937407
-
WhatsApp
Send us a message
052-7483040
-
Phone
Direct customer service call
052-7483040
-
Email
Send us an email
support@ever-leaf.com
-
Instagram
Follow us
@ever.leaf_
-
Address
Petah Tikva, Israel
Michal Leib Katz St. 27, 4937407
Business Hours
- Sunday – Thursday 09:00 – 18:00
- Friday 09:00 – 13:00
- Saturday Closed
Average Response Time
We usually respond within a few hours on business days
How Can We Help?
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Collaborations / Special Orders
For partnerships, collaborations, and bulk orders
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Order & Shipping
Information about shipping, delivery times, and order tracking
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Existing Order
Changes, updates, and questions about an existing order
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Returns & Cancellations
Information about returns, cancellations, and exchanges
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Something Else
Any other topic — we're here for you
- Collaborations / Special Orders
- Order & Shipping
- Existing Order
- Returns & Cancellations
- Something Else
Frequently Asked Questions
How long until I receive my order?
7–14 business days for production, followed by shipping of up to 3 business days.
What is your return policy?
A personalized product can be canceled before production begins. In case of a defect, we offer a full replacement.
Can I make changes to my order?
Yes, as long as production hasn't started. Message us on WhatsApp and we'll take care of it right away.
How will I know my order was received?
You'll receive confirmation by email and WhatsApp right after ordering, plus another update once your order ships.
Can I order a fully custom product?
Absolutely. Tell us what you have in mind, and we'll create something unique together.